Users do not see study

There may be several reasons why a user does not see a study in the tester software (active study):

  • The study is not shown under “Active studies” or has not yet been started or has already been completed.
  • A study code has been created for the study. Only after this code has been entered, the study becomes visible to the user.
+49 261 899 44990 newsletter Christoph Schaefer Portrait

Create a free trial account now and test our usability testing tool now!